Rate Concessions
State Government Concessions
From 1 July 2015, the State Government elected to replace the concessions on Council rates with the "Cost of Living Concession" provided directly to those eligible.
To check eligibility, contact the DCSI Concession Hotline 1800 307 758 or at www.sa.gov.au/concessions.
Council Rebates
Certain persons / and or organisations may be eligible for a rebate, e.g. community groups, health and education organisations etc. Phone 08 8628 2004 or email council@cleve.sa.gov.au for further information.
Difficulty in paying Rates
Any ratepayer who may or is likely to experience difficulty with meeting the standard payment arrangements is strongly invited to contact the Rates Officer, to discuss alternative payment arrangements. Some alternative payment arrangements include:
Payment Plan
The District Council of Cleve recognises that ratepayers may, at times, experience circumstances that affect their ability to pay their rates on time. In such cases, Council encourages early communication to discuss the available options.
Payment arrangements can be negotiated to assist in managing outstanding amounts over time. Establishing a payment plan will assist the ratepayer to avoid the commencement of legal recovery proceedings.
If you are experiencing difficulty meeting your rate obligations, please contact the Council’s Rates Officer as soon as possible to discuss a suitable arrangement.
All conversations and applications are treated confidentially.
Hardship
Persons experiencing hardship are encouraged to phone the Council on 08 8628 2004 for a confidential discussion or email council@cleve.sa.gov.au.
To make an application for hardship, you will be encouraged to make contact with an accredited financial counsellor to assist you with this process.
To speak to or to find a local financial counsellor, please contact the National Debt Hotline on 1800 007 007 or visit www.ndh.org.au/talk-to-a-financial-counsellor.
Postponement of Rates - Seniors
Ratepayers who hold a State Seniors Card can apply to postpone payment of rates on their principal place of residence each year.
Seniors must pay $500 of their rates each year but can postpone payment of any amount levied above this. Postponed rates remain as a charge on the land and may not be required to be repaid until the property is sold or disposed of.
Monthly interest charges apply to amounts postponed.
To apply or for further information, phone 08 8628 2004 or email council@cleve.sa.gov.au.